一般问题

What Payment Methods Does Electric Accept?

We accept a variety of payment options including e-checks/ACH payment, Venmo, Zelle, credit cards and checks.

Can You Tell Me Exactly How Much This Electrical Job will Cost Me?

Yes, we will let you know exactly what it will cost to get the job done before we begin the job and we will stick to our pricing.

什么是故障排除?

Troubleshooting is the process of isolating and identifying a fault in something so that it can be repaired.

家庭重新布线

什么是旋钮和管式布线?

Knob and tube, or open wiring, was installed from the initial electrical installations in the early 1900s into the 1940s. It is named for the porcelain fittings that were used to support and run cables through wood structures. If it is left alone and no changes have been made to the original installation, and the insulation is still in good, flexible condition, it may still be a safe installation. However, there are a number of issues you should be aware of. If you have knob and tube wiring in your home, you should have it inspected by a licensed electrician.

在手术过程中,我可以待在家里吗?

Based on experience, we recommend customers to find another place to stay during the rewire. This is because your home will be under construction until the final city inspection takes place. 

我需要重新接线吗?

If your home is 50 years old or older, you probably need to rewire your home. You might be noticing flickering or dimming lights that need to be changed regularly, breakers that trip frequently,  and broken or cracked sockets. Also, if your outlets are not grounded, you don't have enough sockets and the fuse electrical panel is old, rewiring your home, is the solution.

为什么需要重新接线?

Faulty wiring is very dangerous and could result in house fires and other household accidents. An electrical rewire will eliminate safety and health risks caused by old wiring, avoid electrical surges and prevent short circuits, arc faults and overloads which will decrease your utility bill. The new rewire will be in compliance with the National Electric Code which will bring your house to what is currently needed and what is projected for the next 30 years.

家庭电气重装过程中会出现哪些问题?

Rewiring a house is a significant home renovation project that will affect every wall in your home - but, it’s all to ensure your safety! New wiring will need to be run throughout your entire house, from the basement, to the crawl space, to the floor joists, to the attic. Many holes (10’’x10’’) will be made in your walls and ceilings so we can get to the wires. Once the wires are replaced, we will seal everything with new drywall and texture to match existing walls. You will be responsible for repainting. Click here to learn more.

太阳能解决方案

哪种太阳能电池板适合我家?

Choosing the right solar panel for your home can be difficult. We can help you simplify the process.
阅读我们的博客,了解更多信息!

Choosing the Right Solar Panel for Homes in Long Beach and the Surrounding Areas

Which battery should I consider when selecting a solar battery?

Sorting through the sea of solar batteries can be a challenge. Read our blog for more insight!

Mario Castillo Electric Powers Up New Solar Battery Services

NEM 1.0, NEM 2.0 and NEM 3.0 - what is the difference between them? What are the advantages of California's new billing NEM 3.0 policy for solar energy?

Electric understands the impact of NEM on customers, clients and the services we provide! Read our blog for the benefits and impacts. 

Mario Castillo Electric Sheds Light on NEM 3.0 & Our New Solar Energy Services

照明

How Can I Make My Commercial Building More Energy Efficient?

Buildings constructed more than 20 years ago are likely using energy-sucking commercial lighting fixtures that could do with a modern replacement. According to the DOE, older buildings are collectively wasting $50 billion annually through outdated lighting systems. 20 - 50% of your electricity bill is for lighting. Wouldn’t you like to cut that number down? With the right investments now, we can help you start saving money in the future! Click here to learn more.

面板升级

我应该更换联邦太平洋公司的面板吗?

Yes! Electric's experienced team works on complex electrical panel upgrade projects, including major commercial electrical projects.进一步了解我们的 Electrical Panel Upgrades 的风险 Uninsured Electrical Panels.

What do I Need to do Prior to Getting a Quote for a Panel Upgrade?

Homeowners must request a meter spot check from their electrical service provider. This step is crucial because if your electrical service provider confirms a different location for your panel upgrade, this will affect the cost of the quote. Note: the homeowner must complete this step as the electrical service provider will only speak with the account owner.

子面板升级过程中会出现什么问题?

An electrical sub panel upgrade is usually completed in a day. The length of time and exact process will be discussed case by case. Sometimes we have to move the panel, upgrade wires, and make other changes to future proof your home. Click here to learn more.

额外电气升级的费用是多少?

If you want to upgrade your lights, add dimmers, install USB outlets or even a new ceiling fan, we will gladly do that without any additional charge. You will only have to provide the new outlets or light fixtures.

什么是面板升级?

An electrical panel distributes the electricity in your home. It’s that gray box usually found in the wall hallway, bedroom or garage. The power line from the meter outside connects to this box, which contains the circuit breaker switches for your rooms, appliances and garage. Over time, the panel and circuit breakers can have a difficult time keeping up with the demand of your electrical needs. Click here to learn more.

What is a Whole Home Surge Protection? Is It Necessary for my Home?

Today’s homes are more advanced and filled with electronics than they have ever been, and we are increasingly dependent on not only the electronics but the ability to easily charge them. Whole Home Surge Protection provides protection to all the electrical equipment in your home from surges and spikes that can be created outside or even inside your home. It acts just like the high-quality power bars we often buy for our entertainment systems or our computer systems, but instead, it protects all the devices in your home. This means it protects the electronic components of refrigerators, freezers, washers, dryer dishwashers, coffee makers, and anything else that wouldn’t traditionally have protection. We recommend whole home surge protectors be installed in all homes to protect all the electronics.

电气检查

为什么要对房屋进行电气检查?

There are many reasons. When many of these old houses were built, there was no such thing as a building code. Over the years, you may have worked hard to get your home up to code, but you never know what you may have missed. An electric inspection can help you determine if your home's electrical system is up to code and provide code corrections where needed. Click here to learn more.

电动汽车 (EV) 充电器

Does Owning an Electric Vehicle Impact Your Electric Bills?

There are many reasons why people are choosing to buy electric cars. One of the main reasons is that they are much better for the environment than traditional gasoline cars. Electric vehicles produce zero emissions, which means that they don't contribute to air pollution. Additionally, electric cars generally get better gas mileage than gasoline cars. This means that you'll save money on gas in the long run. Click here to learn more.

Is Tesla-Certified?

YES! We are proud to announce that Electric is now a trusted Tesla Certified Electrician for installing Wall Connector Chargers! Click here to learn more.

公寓能否安装电动汽车充电器?

是 - 请访问我们的 EV Chargers for Condos 页面了解更多信息。

电动汽车充电器有哪些激励措施?

An Infrastructure Law has recently been passed. This law represents the largest long-term investment in our nation’s infrastructure and economy, with new federal investments in many projects, including electric vehicle (EV) chargers. Click here to learn more.

我需要什么样的电动汽车充电装置?

There are three levels of EV chargers. All electrical vehicles come with a Level 1 electric car charger. Electric recommends using a Level 2 charger. Click here to learn more.

出口

What's the Difference Between 2 Prong and 3 Prong Outlets?

All outlets have a “hot” slot (the right one) and a “neutral” slot (the left one). When you plug in an appliance, electricity flows from the hot slot, through your appliance, and back to the neutral slot. Outlets are made to handle a certain amount of electricity. (Usually 120 volts). So, what happens if there is more electricity than what it can handle? That electricity has to go somewhere. If you have a 3 prong grounded outlet, that third slot is the “ground” slot. The ground slot sends the extra electricity into the ground. If you DON’T have that third slot, the extra power/watts can go to you or your home, resulting in injury or electrical fires. Click here to learn more.

浴室和厨房需要哪些插座?

Areas with moisture including bathrooms and kitchens need GFCI. GFCI stands for Ground Fault Circuit Interrupter. A GFCI will protect you from electrical shocks by sensing the amount of electricity flowing through the circuit. If the flow becomes too great, the GFCI will shut off the circuit. That is why these types of outlets are required in areas with an increased risk of shock due to water or other electrical hazards. Click here to learn more.

断路器

什么是专用电路?

The National Electrical Code requires that certain appliances have dedicated circuits. These include refrigerators, stoves, and washers and dryers or any other appliance that consumes more than 1200 watts of energy. Generally speaking, a typical single family home has a minimum of 18 circuits to spread electricity evenly throughout the house. A breaker trips when a circuit becomes overloaded. Click here to learn more.

何时需要专用电路/插座?

First, you can check your breaker box. Are the circuits labeled by room or by device? If it’s only by room, you probably need to add dedicated circuits.

Next, pay attention to when your breakers trip. Maybe using the toaster and the coffee machine at the same time is fine, but the minute you use the microwave or plug in the blender, the breaker trips. This suggests that the kitchen appliances are all sharing a circuit, and your refrigerator needs its own dedicated circuit. Click here to learn more.

断路器跳闸时该怎么办?

Breakers trip when a surge of energy overloads a circuit. Maybe it’s high winds, lightning strikes, or simply overloading the grid with modern appliances. To keep your home safe, the breaker’s safeguard is to switch off. Turning things back on is a simple process. Click here to learn more.

What is the Difference Between a Regular Breaker and an Arc Fault Breaker?

All breakers are designed to prevent the wiring from becoming overloaded and will automatically turn off if the circuit is overloaded. Arc fault breakers have the additional ability to sense arcing in a circuit. Arcing happens when loose or corroded wiring connect and cause an electrical current to spark - or arc.  The hot wire touches a ground, but doesn’t trigger a traditional circuit breaker. Arcs are extremely hot and a serious fire hazard. Click here to learn more.

吊扇

我应该购买哪种类型的吊扇?

There are several things to consider before purchasing a new ceiling fan including diameter, height, and more. Click here to learn more.